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BLT adheres to the business philosophy of "people-oriented, customer first". After the investment of huge quantity of human, material and financial resources, BLT has established a perfect global after-sales service network. Through the agent training and the establishment of global spare parts storage, BLT improves its after-sales service system, improves the service quality and satisfies the full range of customer needs.
Spare parts storage all over the world:

So far, almost 10,000 units BLT elevators are in operation worldwide. Thousands are beyond the period of free maintenance in the global market. However, after the maintenance period customers overseas still have needs to purchase spare parts in order to maintain the normal operation of the elevators. To meet global customers' needs, a distribution center of spare parts was established in South American first, providing elevator parts and services specifically for the local market and as the first pilot of the strategy of building spare parts storage all over the world.


Multilingual agents training:

The company holds agent trainings in different languages from time to time according to the requirements of agents and branches. The training period is 14 days, including visiting company, learning the latest installation and debugging techniques of elevators and escalators as well as hands-on operations on site. Certificates are awarded to those who pass the theoretical and practical examinations after study.


Clarifying the responsibilities of agents:

1. Installation and maintenance
2. Maintenance monitoring
3. Trouble feedback and communication

Development of BLT
The ten years' development of BLT Company is the struggle history of "to do things honestly, to treat people sincerely" for BLT staffs. It's also the development history of "Build the world first-class factory, create international famous brand products" of BLT company.
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